FAQs

Surf Splash II Residential unit for RV & Boats:
1-9 Unit(s) – $389.00 each + S/H
10+ Units – Call (866) 745-7873 or email sales@surfsplash.com for pricing.

International Buyers: Email sales@surfsplash.com for pricing.

2. How much is shipping and handling?

Commercial unit:
$150.00 per unit within the Continental United States.

Residential unit:
Free! within the Continental United States.

Hawaii, Alaska and international Buyers: Email sales@surfsplash.com for pricing.

3. How long does it take to ship?

Southeast: 2-3 business days.
East: 3-4 business days.
West: 4-5 business days.

4. What is the return policy and warranty?

30 day return policy. If the unit is returned to us in unused condition within 30 days of the delivery date, you will receive a full refund. The only charge you incur is the cost of shipping the unit to us.

1 year limited warranty. Covers all components except nozzles. Does not cover wear and tear or abuse.

5. What is it made of?

Commercial unit:

Pipe is schedule 40, 304 stainless steel.

Platform is marine board. This board is made for boats, so designed to be slip proof when wet (even when mixed with suntan oils). Also designed to endure UV rays.

Sub-platform (under marine board) and base frame is 11 gauge, 304 stainless steel.

Side panels are acrylic/PVC alloy (UV resistant and impact/scuff resistant).

Valve is bronze/brass.

Fasteners, springs and bushings are either stainless steel or high grade rubbers or plastics, which experts have said will endure for years in the beach environment.

Powder coating contains a salt water spray inhibitor as extra protection.

Side panels are screen printed. Custom designs and logos possible for outside panels (vinyl more economical for small quantities).

Residential unit:

Platform is same marine board used in commercial units. Remaining materials are all high grade plastics and polymers which are UV resistant. Arches are 3/4″ schedule 80 furniture grade PVC. Fasteners are stainless steel. Valve is bronze/brass and is just a slightly smaller version of the tried and tested valve used in the commercial units. The ABS outer shell base is filled with high density polyurethane foam, which makes the unit extremely strong.

6. How does it work?

Water pressure: Works off standard municipal water pressure (45-60psi). No electricity required. Note: If water pressure greatly exceeds 60psi, a pressure reducer may be required for proper performance. If pressure is much less than 45psi, unit may not have sufficient spray. We recommend removing top center nozzles on each side and replacing with plugs (obtainable at local hardware store).

Connection: Can be hard plumbed (PVC, copper, etc.) to a standard 1/2″ water supply line or can simply be hooked up to a garden hose.

Activation: Has a water valve underneath the spring-loaded platform. When someone steps on the platform, a cam lever opens the valve, allowing water to flow inside the arched pipes. There are five nozzles on each arched pipe which are angle (by computer design) to efficiently wash the lower legs and feet of users.

Deactivation: Once clean, the user simply steps off and the platform springs up to automatically cut off the valve.

7. Where does the sand go?

The platform is slightly curved so that most of the sand drains to the outside edges. Much like the result of using hoses or shower heads, the sand stays where it falls. If there isn’t much traffic, the sand may dry up and blow away. If there is substantial traffic, some clean up will be required just as is currently the case. We recommend that sand is periodically washed from underneath the unit as well. The best situation would be to mount the Surf Splash on a raised deck over a fiberglass grate so the sand would fall underneath.

8. Where is it made?

Components are purchased from various suppliers in the United States and assembled in Chattanooga, Tennessee at the headquarters of Surf Splash, Inc.

9. Can it be secured?

Commercial unit:

The base has four holes (at the corners) to secure the unit to a hard surface using appropriate fasteners (not included). Since the fasteners are hidden underneath the platform, no one would know how the unit is secured. A thief would have to disassemble the unit just to find out how it’s secured. This makes the Surf Splash virtually theft proof.

10. How much weight does it take to activate the unit?

About 30 pounds, so even the smallest child can use it.

11. What maintenance does it require?

Essentially none for the unit itself, except perhaps occasional cleaning and insuring that the nozzles remain unclogged. However, some sand clean up around the unit will likely be required. Probably, this will not exceed the clean up currently required in the outdoor shower areas. Also, sand should be periodically washed from underneath the unit to prevent build up.

12. How much water does it use?

The Surf Splash uses about one gallon of water compared to 2-3 gallons for a shower head and 4 or more for a garden hose to do the same job. The Surf Splash is also about 4 times faster, taking about 10-15 seconds to effectively wash all the sand from a user’s lower legs and feet.

13. What about the 400lb weight limit?

It is designed to withstand greater weight, but there has to be a limit for warranty purposes.

14. Can customers get a custom logo for the outside panels?

Commercial unit:

We gladly offer estimates . The cost will depend on the logo design (complexity and colors), or we can provide panels which are blank on the outside and a customer can have this outsourced elsewhere.

15. Is the Surf Splash gentle enough for kids?

Great for children. They actually love getting cleaned up!

16. Is there anything else like it on the market?

Nothing else remotely close. One of a kind!